Privacy Policy
Sun Si Auto (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and share information when you visit sunsiauto.com, contact us, request an appointment, or use our automotive services.
1. Information we collect
Depending on your interaction with us, we may collect your name, phone number, email address, preferred appointment date, vehicle make/model, service concerns, and messages you send us. For in-shop services, we may also maintain vehicle identification, service history, invoices, repair authorization, and warranty records.
Our hosting and security providers may automatically process technical information such as IP address, browser type, request time, and security-related logs when you visit the site.
2. Appointment requests
Our current appointment form opens your own email application with a prepared message addressed to sunsiauto@gmail.com. It does not directly submit information to a website database or automatically book an appointment. Your email provider handles sending the message, and we receive it only if you choose to send it. Please do not include payment card numbers or other sensitive information in the message.
3. How we use information
- To respond to inquiries and arrange requested services or vehicle pickup.
- To provide estimates, repairs, invoices, inspection-related services, and warranty support.
- To communicate about your vehicle and service status.
- To maintain records, protect our website, prevent fraud, and comply with legal requirements.
4. Sharing information
We may share information with service providers that support our operations (such as hosting, email, parts suppliers, and service administration), when necessary to perform requested services or comply with law. We do not sell customer personal information for money. We do not currently use the website to run targeted advertising or sell personal information; this statement must be reviewed if website integrations change.
5. Cookies, hosting, and analytics
Our website is hosted through Cloudflare Pages. Cloudflare may process network and security data needed to deliver and protect the site. The current website does not intentionally set marketing or analytics cookies through its own code. Cloudflare or your browser may use technical storage or security mechanisms. If we add analytics, advertising pixels, or other tracking tools, we will update this policy and provide any notices or choices required by law.
6. Data retention and security
We keep information for as long as reasonably necessary to provide services, maintain business records, handle warranties or disputes, and meet legal requirements. Retention periods may vary by record type. We use reasonable safeguards, but no online or email transmission can be guaranteed completely secure.
7. Your choices
You may contact us to ask about personal information we maintain, request a correction, or request deletion. We will review requests and respond as required by applicable law; some records may need to be retained for legal, accounting, safety, or warranty reasons. You can choose not to submit the appointment form and contact us by telephone instead.
8. Third-party websites
Our site may link to external services, including email or mapping services. Their privacy practices are governed by their own policies, not this policy.
9. Children's privacy
Our website and services are intended for general automotive customers and are not directed to children under 13. We do not knowingly solicit personal information from children under 13 through our website.
10. Updates
We may revise this policy as our services or website change. The latest version will appear on this page with an updated date.
11. Contact us
Sun Si Auto (新光汽车维修)
138 Lynhurst Avenue, Staten Island, NY 10305
Phone: 718-799-3339
Email: sunsiauto@gmail.com