1. Acceptance of Terms
These Terms govern the Sun Si Auto website and automotive services. By using the website or authorizing service, customers agree to these Terms to the extent permitted by law. Nothing waives non-waivable New York or federal consumer rights.
2. Services
Services may include diagnostics, mechanical repairs, maintenance, tires, parts installation, inspections subject to current authorization, and vehicle pickup. Availability, pricing, and completion times vary. We may decline unsafe or unsuitable requests.
3. Estimates and Authorization
We provide estimates and obtain repair authorization as required by New York law. Additional chargeable work requires applicable approval. Diagnostic fees and other charges are disclosed as required. Estimates do not guarantee identification of every defect.
4. Pricing and Payment
Payment is due upon completion unless otherwise agreed in writing. Applicable taxes, authorized fees and properly disclosed deposits may apply. We may exercise only lien and payment rights permitted by law. Previously authorized charges will not be changed without required approval.
5. Customer-Supplied Parts
Installation is subject to approval. We may reject unsafe, incompatible or defective parts. Customer-supplied parts are excluded from our parts warranty. Any installation labor warranty will be stated in the invoice or written agreement. Additional work requires applicable authorization.
6. Repair Warranty
Labor: Three (3) months from repair completion for eligible workmanship defects directly related to the original authorized repair. Parts: One (1) year from repair completion for eligible parts supplied and installed by Sun Si Auto, subject to written warranty conditions. Coverage does not automatically include normal wear, collisions, misuse, unrelated failures, customer-supplied parts, or third-party alterations causing the claimed defect. Customers should contact us with their original invoice. Remedies and exclusions are subject to the written warranty and applicable law.
7. Diagnostics
Some problems are intermittent or concealed and may require additional testing. A diagnostic service does not guarantee discovery of every defect. Additional diagnostic charges require applicable disclosure and authorization.
8. Vehicle Pickup
Vehicle pickup to our repair facility starts at $25 minimum. Final charges depend on distance, condition, transportation needs and availability, and are confirmed before service. Customers must provide accurate instructions and disclose known safety concerns. We may decline unsafe pickup requests. We exercise reasonable care in handling vehicles; liability is governed by law. We do not provide return vehicle delivery after repairs.
9. Storage and Unclaimed Vehicles
We notify customers when their vehicle is ready for pickup. Two (2) calendar days of complimentary storage follow that notification. After this period, a $50 per calendar day storage charge may apply when properly disclosed and permitted by law. Charges may accrue until lawful release. Unclaimed vehicles are handled only under applicable notice, lien and disposition procedures.
10. Personal Belongings
Please remove valuables before service. We exercise reasonable care with entrusted vehicles and property. Liability for loss or damage is determined under applicable law; these Terms do not waive liability that cannot legally be excluded.
11. Completion Times
Completion estimates are approximate unless expressly guaranteed in writing. Delays may result from parts, vehicle condition or additional authorized work. We make reasonable efforts to communicate material delays.
12. New York State Inspections
Inspections are conducted according to applicable DMV regulations and our current authorization. Passing is not guaranteed. Fees, retests and documentation follow applicable requirements.
13. Cancellations and Refunds
Customers may request cancellation. Charges for authorized work already performed, completed diagnostics or specially ordered parts may apply where lawfully permitted and properly disclosed. Statutory cancellation, refund and warranty rights remain intact.
14. Customer Responsibilities
Customers must provide accurate information, have authority to request work, disclose known safety concerns, authorize work as required, pay legally due charges and arrange pickup.
15. Limitation of Liability
To the fullest extent permitted by law, we are not responsible for indirect or consequential losses that are not legally recoverable. Nothing limits liability for negligence, property damage, statutory obligations or other liability that cannot lawfully be restricted.
16. Website Information
Website content is informational and does not replace an individualized estimate or repair authorization. Service descriptions and promotions may change. Original logos and content may not be commercially reproduced without permission except as permitted by law.
17. Privacy
We may collect contact, vehicle and repair information necessary for service, scheduling, invoicing and warranty administration, and share it with providers as reasonably necessary and legally permitted. See our Privacy Policy for details about information handling. This site's appointment form uses the visitor's email application and does not transmit information to a website server.
18. Updates
We may update these Terms by posting a new effective date. Updates do not retroactively alter existing agreements or accrued rights.
19. Governing Law
New York law governs subject to applicable federal law and mandatory consumer protections. Eligible repair complaints may be submitted through New York DMV procedures.
20. Contact
Sun Si Auto · 138 Lynhurst Avenue, Staten Island, NY 10305 · 718-799-3339 · sunsiauto@gmail.com